Returns & Exchanges
At Ruti, we want you to feel confident and beautiful in every piece you wear; if your purchase isn't a perfect fit, we offer easy returns and exchanges within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Download and print the pre-paid UPS shipping label provided at the end of the return process to ensure tracked and secure shipping.
Package Your Items
Place the unworn items with original tags attached into their original packaging or a secure shipping box and affix the return label to the outside.
Drop Off and Track
Leave your package at any authorized UPS drop-off location; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing